Request a Compromise
FAMS is authorized by the U.S. Department of Education to accept a debt compromise in some cases. This typically involves a single payment of an agreed upon balance. Use the following form to submit your compromise request and a FAMS representative will contact you directly regarding your request.
You can also contact FAMS by phone:
Phone:
800-399-4639
Please note that a payment offer is not accepted without express written acceptance by a FAMS representative.