Person paying online

Pay By Phone

Financial Asset Management Systems, Inc. is a debt collection agency. This is an attempt to collect a debt, by a debt collector, and any information obtained will be used for that purpose. Calls to and from FAMS may be monitored and/or recorded.

Additional State Notifications

Talk to a FAMS Representative

Make a payment on your Federal Student Loan with our pay by phone option! You can pay with a credit card, debit card, or electronic check. FAMS representatives are available Monday through Friday from 8 AM to 7 PM. When leaving messages, please be sure to spell your name, provide your FAMS account ID numbers, and your call-back number. We return calls promptly.

To reach us, call the number on your correspondence or call FAMS at 1-800-399-4639. Debit and Credit Card Payments, please have the following information ready when you call:
  • Card number and expiration date
  • Card verification code
  • Billing address and phone number
  • FAMS ID number (if available)

Electronic Check Payments, please have the following information ready when you call:
  • Bank name
  • Bank routing number
  • Your bank account number
  • FAMS ID number (if available)

FAMS is BBB Accredited